We appreciate the fact that you like to buy the cool stuff we design & build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products and services, whether you’re on the CR8R co Online Store, at a CR8R co Event, or on the phone with us via CR8R co Direct. As with any shopping experience, there are terms and policies (hereinafter “T&Ps“) that apply to transactions at CR8R co LLC (hereinafter “CR8R co” or “We/Us/Our“). We’ll be as brief as our legal team will allow. The main thing to remember is that CR8R co is a service based company (accessible via CR8Rco.com, Instagram.com/CR8Rco, Twitter.com/CR8Rco and SoundCloud.com/CR8Rco collectively referred to as “Platform(s)“) and as a consumer, (hereinafter “Client/Consumer/User“ or “You/Your”) by placing an order or making a purchase at CR8R co, you agree to the brand & platform-wide T&Ps set forth below.
All sales are final, BUT your satisfaction is key! Reach back if we miss the target.
Refund policy accessible across all service/explore page footers & displayed at the bottom of every receipt. If accommodations of any sort are rendered, understand that they are done so as a courtesy, at the sole discretion of CR8R co, may be reneged upon and are not by any means mandatory to fulfill, provide or complete.
Due to trace and tangibility, exchanges are exclusively considered for physical products only and within a 30 day period from the purchase date on the legible accompanied receipt. Digital products WILL NOT qualify for an exchange. As long as the physical product(s) (ie. clothing, stickers, tangibles, non-digital items, non-service goods, etc.) you are requesting a trade for are returned in the original packaging, in it’s entirety (meaning all accessories included) and in resell-able condition (meaning unmarked and undamaged), you may qualify for an even exchange or credit towards another tangible CR8R co product. This exchange will proceed only after passing inspection by CR8R co.
You warrant and represent that you are authorized to use any payment method you provide to us (such as PayPal, Venmo, Cash App accounts, Stripe, U.S. dollars and/or credit/debit cards). You agree to indemnify us against losses we may sustain as a result of any breach of this warranty. We use third-party vendors to process payments for our products. These vendors are currently PayPal, Venmo, Cash App and Stripe. Visit www.PayPal.com, www.Venmo.com www.Cash.app and www.Stripe.com to view these vendors’ specific privacy policies and terms and conditions. Our T&Ps apply only to data over which we have control. Proof of purchase documentation will be provided within a 7 day window upon payment unless otherwise specified but request for proof of purchase is the client’s responsibility.
For safety, procedural and professional reasons, our collaborative environments are required, private and to be respected. Currently our environments include CR8R Cave (our production facility), our CR8R co Direct Phone Line (primarily for text or prescheduled short form conversation) and our dial in CR8R co Conference Line (mandatory for general discussion and/or long form deliberation which must be prescheduled and will be recorded for quality assurance purposes). If we choose to engage with conversation or proceed with any production efforts utilizing alternative spaces or resources, it should be understood that said decision is a courtesy and solely upon the discretion of CR8R co. Being that our spaces do get occupied by rotating projects and conferences, an appointment is required to be scheduled ahead of time. Again, the utilization of alternative means and methods will be at the discretion of CR8R co. That said, we do welcome and encourage the proposal of new, innovative and alternative environments but not at the expense or jeopardy of the above mentioned nor the wellbeing of any member(s) of CR8R co.
Regarding “As-Is / As-Available” policy. All of CR8R co’s platforms, services, products and materials are provided on an as-is and as-available basis. We provide no guarantee that our platforms or materials will be available at any given time or through any given device.
Regarding Third-Party Links, CR8R co is not liable for any content or otherwise contained on any website or otherwise that you may encounter when following any link to any third-party.
CR8R co’s hours of operation are between 10am and 10pm from Tuesday to Friday and by appointment only any time outside of that scope. CR8R co is not obligated by any means to operate outside of the above mentioned operation scope and any decision to do so is a courtesy and solely at CR8R co’s discretion.
Regarding updates to our T&Ps. Our services and products are dynamic and over time evolve. We work hard to update and further simplify our T&Ps for your better understanding. Therefore, CR8R co reserves the right to adjust, amend, reword, update, revise and/or further develop the T&Ps stated herein however we see fit. You agree to confirm that you have read and understood our most up-to-date T&Ps prior to each occasion in which you access our platforms and materials. CR8R co is under no obligation to provide an e-mail or other notice regarding any updates to our T&Ps. Your continued access to our platforms and materials constitute consent to, and agreement with, these changes.
Regarding continued business. CR8R co reserves the right to refuse, cancel or discontinue business, services & orders if we suspect you are purchasing products for resale, abusing any service agreements or deem our shared physical and/or digital collaborative environment(s)/condition(s) to be unreasonable, unhealthy, unfitting or not as promised/described. Discontinuations or the like, by no means warrant a refund, accommodation or compensation of any sort. It should also be understood that inefficient content delivery, refusal or delay to cooperate and/or reply, your lack of availability for review/deliberation and any other actions that stunt our production process are considered an obstruction of procedure and may, at the discretion of CR8R co, result in immediate discontinued services and relationship.
Regarding price updates and corrections. CR8R co reserves the right to change prices for products and services offered/displayed at any time, and to correct pricing errors that may inadvertently occur. All products are also shown in U.S. dollars and at the moment, we are not doing business internationally.
You agree to indemnify and hold harmless CR8R co, its licensors, licensees, affiliates or partners, and the officers, directors, shareholders, equity-holders, members, employees, agents or attorneys of same, from and against any claim arising from or related to your breach of these T&Ps and/or your inappropriate conduct and/or your inappropriate submissions.
Regarding personal information. We use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes. We may also use your personal information for account and network security purposes, including in order to protect our services for the benefit of all our users. Where we use your information for anti-fraud purposes it arises from the conduct of an online transaction with us. We limit our uses of data for anti-fraud purposes to those which are strictly necessary and within our assessed legitimate interests to protect our customers and our services. For certain online transactions we may also validate the information provided by you with publicly accessible sources. We may use your personal information to verify identity, assist with identification of users, and to determine appropriate services. For example, we may use date of birth to determine the age of CR8R co account holders. From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms and policies. We may also use personal information for internal purposes such as auditing, data analysis, and research to improve CR8R co’s products, services, and customer communications. We will never force you to give us this information; such activity is strictly voluntary but required in order for certain service procedures to be initialized/taken.
Regarding analytics. This website tracks visitors for the purpose of analyzing user data and metrics. This is done through multiple modern and interchangeable means. Like many other Web sites, we makes use of log files. These files merely log visitors to the site – usually a standard procedure for hosting companies and a part of hosting services’s analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.
Regarding intellectual property. We reserve all rights in and to our common law and registered trademarks, service marks, copyrights, and other intellectual property rights that may subsist across our websites including text, illustrations, photographs, video, music, sounds, layout, designs, or source code, belonging to CR8R co, or any of our other properties or to our licensors ("IP"). You cannot use, copy, modify, adapt, reproduce, store, distribute, print, display, perform, or publish any of our intellectual property without prior written consent from us.
Regarding Disclosure to Third Parties. At times CR8R co may make certain personal information available to strategic partners that work with CR8R co to provide products and services, or that help C8R co market to customers. Personal information will only be shared by CR8R co to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.
Regarding Service Providers. CR8R co shares personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever CR8R co operates.
Regarding Other Disclosures. It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for CR8R co to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
[ Established | 11.20.17 ]