ORDER PROCESSING

Orders placed by noon EST are normally processed and shipped within approximately two (2) business days from the date the order was placed.

**Please be aware that any orders placed on or immediately following a release date will be delayed and may require up to 48 hours of additional processing time.

SHIPPING METHODS WITHIN THE USA

We use USPS to ship orders. Packages shipped using USPS are trackable and insured. If your order is not delivered as promised, we can issue a replacement or refund to you. Unfortunately, USPS does not service P.O. Box or APO addresses.

OFFERED SHIPPING SERVICES

  • 48 Contiguous United States UPS: Next Day Air, 2nd Day Air, and Ground

Orders do not ship until they have been fully processed. Please take order processing time into consideration when selecting a shipping method.

SHIPPING COST

Shipping charges vary depending on the package size, weight, destination and/or shipping method.

Want to check shipping charges before making a purchase? Add items to your cart and click the "check out" button. Don't worry, you will not be charged for an order until you submit your credit card information!

SHIPPING PROMO OFFERS

Like our supporters, we appreciate shipping promotions. Unfortunately, however, any special shipping offers available on our website apply only to orders shipping to a US destination via FEDEX Ground.

We also regret that free shipping and/or other shipping promotions do not apply to oversized packages. Additional shipping charges will be added to all orders containing oversized products at the time of processing.

PRICING POLICY

The JTPK reserves the right to change product prices at any given time. Purchase prices are final at the date of purchase.

CANCELLATION POLICY

We make every attempt to process orders as quickly as possible. Therefore, once an order enters our system, it cannot be canceled or modified in any way. The standard TheJTPK.com "Returns & Exchanges Policy" applies to all orders.